I have heard from far too many consumers who are harassed by telemarketers who call them multiple times a day every day and use aggressive tactics to sell them services that they don't want or need. It is disgraceful to me that some organizations have a b
You may recall that last year I introduced legislation to protect seniors and consumers from aggressive door-to-door sales tactics. Our ban on door-to-door sales is becoming law, but there is more to be done in order to protect consumers.
I have heard from far too many of our community members that they are harassed by telemarketers who call them multiple times a day every day and use aggressive tactics to sell them services that they don't want or need. It is disgraceful to me that some organizations have a business model that is based on harassing consumers. We must take action to protect Ontarians and end this predatory practice.
That is why today in the Legislature I introduced the Stop the Calls Act to ban telemarketing calls for certain products and services.
If passed, the bill would ban certain products and services from being sold through unsolicited phone calls to consumers. The specific products and services that would be banned would be specified by the Minister of Government and Consumer Services through regulation.
Stiff penalties would be put in place for offenders who violate the ban. In addition to the contract being voided, the consumer would be entitled to any money paid under the contract as well as the return or replacement of any product taken under the contract.
In addition, individual offenders of the law would be subject to fines of up to $2,000 and organizations caught breaking the new rules could be subject to harsh penalties of up to $25,000. Finally, if the consumer does not receive payment, they have the option of taking the case to court and, if successful, receiving double the amount owed plus legal fees.
Certain sales originating by phone would be exempted from the ban. These would include calls from businesses who have an existing or recent relationship with the consumer. The bill would also exempt businesses who have previously received consent from consumers for the business to call them.
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